Approach
What working together usually looks like.
A typical engagement moves through five stages. None of this is sacred — the shape adapts to the job. But broadly, this is how it goes.
- 01 30 minutes · no strings
Intro call
We hop on a call, or meet briefly. You tell me what's going on; I ask a few sharp questions. By the end you know whether I'm the right fit. If I'm not, I'll say so.
- 02 1 — 2 weeks
Analysis
I dive into your current Ultimo setup, your processes and your goals. I talk to the admin, the shop floor and sometimes IT. Out of it comes a clear picture of where you are and where you want to be.
- 03 About a week
Plan & proposal
A concrete proposal: scope, timeline, risks and price. No fluff, no endless documentation — just what you need to make a confident decision.
- 04 Project-dependent
Execution
I work side by side with your team. Short feedback loops, fixed check-in moments, visible progress along the way. You always know where we stand.
- 05 As long as you need
Aftercare
Go-live isn't the end. I help with adoption, small improvements, and — if you want — ongoing functional management on retainer.
How I work
Honest about what's possible
If an approach won't work, I'll say so. If another party fits you better, I'll say that too.
Low overhead
I work directly with the people who make the difference. No layers of consultants, no expensive status reports.
Knowledge stays with you
Everything I build is documented. Your team can take it over, now or later.
Flexible on pace
A short week-long fix? A longer program? Both work. Even in parallel, spread across the week.
FAQ
What clients usually ask first.
- 01 You're one person. What if you're sick or on holiday?
Fair question. For retainer clients I flag holidays well in advance. For urgent situations I have a small network of experienced Ultimo freelancers who can step in. You always talk to me first — but you're never stuck waiting only on me.
- 02 Do you work alongside our IT team or existing Ultimo partner?
Yes, almost always. In most engagements I work alongside an internal admin or an existing vendor. I don't replace anyone — I add the specialist Ultimo knowledge where it's missing.
- 03 What does it cost?
Depends on the work. I share my hourly rate after our intro call — and then I can also tell you whether fixed-price or time-and-materials makes more sense. No setup fees, no hidden items.
- 04 What if I want to stop mid-way?
That's always fine. Hourly work stops immediately — I invoice up to that point. A monthly retainer can be cancelled each month. No minimum term, no penalty clause.
- 05 Fixed price or time-and-materials?
Either, depending on the job. I prefer fixed price for implementations and interfaces with clear scope — then you know where you stand. Management, discovery and small work go hourly.
- 06 Do you work with older Ultimo versions, or only the latest?
Both. I've worked with versions ranging from classic on-premise to the latest cloud releases. Older environments often deliver the most value from focused help.
- 07 Should I call you or email?
For an intro or strategic conversation: call me. For application management and day-to-day questions, email works better — I pick it up in order and the context stays on paper.
- 08 Will you sign an NDA?
Absolutely. I'll sign your NDA without fuss. For healthcare and aviation engagements it's standard anyway.
Sound like what you're looking for?
Let's take the first step — a thirty-minute intro call.